Shipping policy
Shipping Policy
1. Processing Time
- Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive a notification when your order has shipped.
2. Shipping Rates and Estimates
- Shipping charges for your order will be calculated and displayed at checkout based on your location and shipping method selected. Free economy shipping on all orders $75+.
3. Domestic Shipping
- Estimated delivery time for standard shipping: 3-6 business days.
- Express shipping options are available for faster delivery 2 business days.
4. International Shipping
- We only ship to the United States.
- No international shipping.
5. Order Tracking
- Once your order has shipped, you will receive a tracking number to monitor its progress.
- Please allow 1 business day for tracking information to update.
6. Delays and Issues
- Shipping delays may occur due to factors beyond our control, such as weather conditions, customs processing, or carrier issues.
- If your order is significantly delayed or lost, please contact our customer service team at [customer support email/phone].
7. Returns and Exchanges
- If you need to return or exchange an item, please refer to our Return Policy.
8. Contact Us
- For any questions or concerns about your shipment, please reach out to us at info@nicopicokids.com.